Knowledge and support

A clearer route through research work.

Short, practical guidance for building a library, citing in Word and diagnosing common problems.

01 · Foundation

Start with records you can trust.

Import PDFs, inspect metadata and establish a small folder and tag system before the collection grows. RIS and BibTeX can bring records across from another tool.

Explore library features →
02 · Reading

Annotate for the next decision.

Highlight selectively. Pair important passages with a note that records the claim, context and why the evidence matters to your question.

03 · Writing

Cite with Mendeley Cite.

  1. Open the Mendeley Cite add-in in Microsoft Word.
  2. Sign in with the account connected to your library.
  3. Search by author, title or year and insert the reference.
  4. Add a bibliography and refresh after source changes.

With Track Changes, resolve edits before final citation updates where practical.

04 · Formatting

Choose the style your venue requires.

Search CSL styles including APA, MLA, Chicago, Vancouver and IEEE, then check the final output against the publisher or institution guide.

05 · Troubleshooting

When sync or citations stall.

New papers do not appear on another device

Confirm both apps use the same account, check network access, then allow the first sync to complete before restarting.

Mendeley Cite cannot find a paper

Confirm the record exists in the desktop library and has synced, then refresh the add-in.

A bibliography looks inconsistent

Correct the underlying metadata, refresh citations and compare the selected CSL style with the required guide.

The update does not complete

Version 2.148.0 fixes an update issue from 2.145.0. Download the current installer and verify its SHA256 value.

06 · Portability

Move records with common formats.

RIS and BibTeX transfer bibliographic records between tools. Keep a separate copy of PDFs and notes before a large migration.